Hotel Sales Manager (MICE) - Lisbon

Eurostars Hotel Company was launched in 2005 and has experienced rapid growth over the years. Today, it operates more than 300 establishments across 24 countries worldwide. Eurostars Hotels is committed to offering guests a travel experience that goes beyond simply enjoying a comfortable room.

We are seeking a commercially driven Sales Manager with a background in hotel MICE sales in Portugal and a client-focused mindset. This is a fully on-site position based in Lisbon.

This role will be responsible for the commercial coordination and support of Eurostars Hotel Company's hotels in Portugal, with a strong focus on Meetings, Incentives, Conferences, and Events (MICE). The successful candidate will be responsible for developing business opportunities, strengthening relationships with key accounts, agencies, and event planners, and driving revenue growth across the Portuguese market.

Key Responsibilities

• Manage relationships with MICE agencies, event planners, corporate event buyers, and key accounts.
• Develop and implement commercial strategies to increase MICE revenue across the hotel portfolio in Portugal.
• Identify and generate new business opportunities through prospecting, networking, telemarketing, and client visits.
• Conduct sales calls, client meetings, presentations, and hotel site inspections, showcasing meeting spaces and event facilities.
• Prepare and negotiate commercial proposals, contracts, and agreements for meetings, conferences, and events.
• Represent the company at trade shows, workshops, roadshows, networking events, and industry fairs.
• Monitor account activity and sales KPIs, maintain CRM records, and prepare commercial reports.
• Collaborate closely with hotel operations and events teams to ensure successful event execution and client satisfaction.
• Manage client requests and support the resolution of commercial issues through clear and professional communication.

Qualifications & Requirements

• Degree in Tourism, Hospitality Management, Business, Marketing, or a related field.
• Minimum of 3 years of experience in hotel MICE sales.
• Proven track record of generating business and managing MICE accounts within the hospitality industry.
• Strong network of contacts within the Portuguese MICE market is highly desirable.
• Fluent Portuguese and English are required. Spanish is a plus.
• Strong negotiation, presentation, and relationship-building skills.
• Willingness and ability to travel regularly within Portugal and occasionally internationally.

What We Offer

• A stable role within a solid, international, and growing hotel group.
• Professional growth opportunities.
• High-visibility role with direct exposure to key MICE clients and strategic accounts.
• Dynamic, collaborative, and performance-driven work environment.

Moreover, by being part of Eurostars Hotel Company, you can enjoy the following benefits:

• 50% discount in our luxury hotels: Benefit from discounts of up to 50% in all our magnificent 4*/5* hotels around the world and up to 20% for your family members.
• The Power Business School training: 100% free and unlimited access to all trainings (MBA, digital, office skills, etc.) offered by our partner, The Power Business School.
• Access to our Employee Club: Enjoy discounts and advantages across leisure, technology, sports, fashion, and more.
• Enjoy free hotel nights: Through the Eurostars Hotel Company Referral Program, we reward recommendations that turn into hires.

If this project interests you and you believe you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this opportunity.